Question 24/I - Suitability of new services and facilities to meet the needs of users Considering (a) that many Telematic services have been developed during the last study period; (b) that many services are being offered in the ISDN; (c) that the introduction of many new services may create confusion among users; (d) that a number of services are very similar in their facilities, the following should be studied: How will the needs of users be shown to be satisfied by the new services? The study should take account of the range of existing and planned services. Note 1 - This information should facilitate the marketing efforts of the service providers. Note 2 - In defining new services, close attention should be given to user needs.