Question 14/I - Facsimile store-and-forward services
(revised, previously Question 11/I, 1985-1988)

Considering

(a) that telecommunications and postal administrations are establishing
store-and-forward facsimile facilities;

(b) that store-and-forward facsimile services are now being offered to
subscribers;

(c) that store-and-forward facsimile facilities provide a means of
automating the Bureaufax service;

(d) that store-and-forward message handling services are also being
addressed under Question 15/I;

(e) that Recommendation F.162 covers the general operational aspects
of store-and-forward services, and Recommendation F.171 covers the
application of such techniques to the Bureaufax service,

study is therefore required in the following areas:

1. updating of Recommendations F.162 and F.171 in the light of
operational experience;

2. integration of facsimile techniques into the Message Handling
Service and means of exchanging messages between facsimile and text
based services with MHS;

3. integration of store-and-forward facsimile services with other
Telematic services;

4. operational aspects of the transmission of facsimile traffic as bulk
data over the data networks;

5. means of signalling between store-and-forward facsimile nodes and
terminals, including techniques such as:

- analogue tones over the PSTN

- digital signals over data networks

- character recognition of addressing information imbedded in the
facsimile document;

6. impact of A5/A6 facsimile terminals and services;

7. definition of Quality of Service, including topics such as:

- How should Quality of Service be defined?

- What criteria should be used to defined Quality of Service?

- How should Quality of Service be monitored and controlled?