MONTAGE: REC. F.400 en t| te de cette page
1 Purpose and scope
2 Naming and addressing in message handling
3 Length of attributes
4 Principles for the allocation of O/R names and O/R addresses
5 Use of O/R names
Recommendation F.410
1 Purpose and scope
2 MT service
3 Operation of the service
4 Quality of service
5 Network requirements
6 Use of the MT service within CCITT defined telematic services
Recommendation F.415
1 Introduction
2 Scope
3 Features
4 Physical rendition
5 Naming and addressing
6 Quality of service
7 User information and support
8 Network requirements
9 Tariff and accounting considerations

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| 5i'

MONTAGE: REC. F.400 en t| te de cette page

MESSAGE HANDLING SERVICES:
NAMING AND ADDRESSING FOR PUBLIC

MESSAGE HANDLING SERVICES

The establishment in various countries of message handling services in association with public networks creates the need to produce Recommendations covering the aspects of public message handling services.

Recommendation F.401

The CCITT,

considering

(a) The need for public message handling services;

(b) the strategic and commercial importance of standardization of message handling services;

(c) the urgent need for intercommunication arrangements for existing telematic services, and other services with public message handling services;

(d) the need for a clear distinction between the responsibilities to be allocated to service providers and those of subscribers and/or users;

(e) the need for establishing international compatibility between different messaging systems;

(f ) the growth of the installed base of terminals and personal computers with the ability to access message handling systems;

(g) that several F series Recommendations describe public message handling services;

(h) that certain X and T series Recommendations cover relevant aspects of systems used for the provision of messaging services;

(i) that unambiguous names are required for the exchange of messages;

(j ) that naming conventions are necessary for worldwide compatible services;

unanimously declares

the view that the naming and addressing requirements specified in this Recommendation should be applied for the provision of public message handling services.

Fascicle II.6 -- Rec. F.401 1

CONTENTS

1

2

Purpose and scope

Naming and addressing in message handling

2.1 O/R addresses

2.2 Distribution list names

2.3 Directory names

3

4

5

Length of attributes

Principles for the allocation of O/R names and O/R addresses

Use of O/R names

5.1 General

5.2 Character repertoires

5.3 Specific rules

5.4 Support of forms of O/R addresses

6

References

Annex A -- Abbreviations

Appendix I -- List of Alpha-2 country codes

1 Purpose and scope

This Recommendation specifies naming and addressing aspects for public message handling services which are described in other Recommendations of the F-series. It also establishes some principles for the allocation of O/R addresses.

2 Naming and addressing in message handling

Naming and addressing in message handling have to ensure that users can define the source and the destination of messages in an unambiguous way. The organizational mapping of message handling systems, and the structure of 2 Fascicle II.6 -- Rec. F.401

management domains (see Recommendation F.400/X.400), together with a set of naming conventions, are the means to establish a uniform and compatible environment for the exchange of messages between any users of the message handling environment.

Names and addresses are allocated by the responsible naming authority.

In message handling systems (MHS), the principal entity that requires naming is the user (the originator and the recipient of messages). In addition distribution lists (DLs) have names for their use in the context of MHS. Users of MHs and DLs are identified by O/R names. (The prefix ``O/R'' recognizes the fact that the user can be acting as either the originator or the recipient

of a message). An O/R name comprises a directory name, an O/R address or both. Every user or DL has one or more O/R names.

2.1 O/R addresses

An O/R address contains information that enables the MHS to identify a user to deliver a message or return a notification to him. DLs are also identified by an O/R address.

An O/R address is comprised of a set of information called attributes. Recommendation X.402 specifies a set of standard attributes from which O/R addresses can be constructed. Standard attributes, the structure of attribute lists and their syntax and semantics are defined in Recommendation X.402. In addition to standard attributes, and to cater for existing messaging systems, there are domain defined attributes whose syntax and semantics are specified by management domains. They are applicable for an interim period.

Fascicle II.6 -- Rec. F.401 3

Various forms of O/R addresses are defined, each serving its own purpose. These forms and their purpose are as follows:

-- Mnemonic O/R address : Provides a user-friendly means of identifying users in the absence of a directory. It may also be used for identifying a distribution list.

--
networks.

--

Terminal O/R address : Provides a means of identifying users with terminals belonging to various Numeric O/R address : Provides a means of identifying users with numeric keypads.

--

Postal O/R address : Provides a means of identifying originators and recipients of messages and

notifications, for physical delivery.

2.1.1 Mnemonic O/R address

This form of O/R address provides addresses that mnemonically identifies a user or a DL relative to the Administration Management Domain (ADMD) through which the user is accessed. At least one of the conditional attributes following the domain name(s) has to be present.

--

--

--

--

--

--

--

--

Country name

Administration domain name

[Private domain name]

[Organization name]

[Organizational unit name]

[Personal name]

[Common name]

[[Domain defined attributes]]


Note -- Attributes in square brackets are conditional. Double square brackets indicate an attribute not belonging to the standard attribute list.

2.1.2 Terminal O/R address

This form of O/R address provides a means for addressing a terminal with its network address, conditionally with the country name, the domain name(s), a terminal identifier and domain defined attributes.

--

--

--

--

--

--

--

Note 1

[Country name]

[Administration domain name]

[Private domain name]

Network address

[Terminal identifier]

[Terminal type]

[[Domain defined attributes]]

-- Attributes in square brackets are conditional. Double square brackets indicate an attribute not

belonging to the standard attribute list.

Note 2 -- Domain defined attributes shall be present only if the country name and the administration domain name are present.

4 Fascicle II.6 -- Rec. F.401

The network address is composed of digits from the X.121 numbering plan (including escape codes) or the E.163/E.164 numbering plan.

The conditional terminal identifier might be, for example, a telex answerback string or a teletex terminal identifier.

The conditional terminal type might be, for example, a telex, a teletex, a G3 facsimile, a G4 facsimile, an IA5, and a videotex terminal.

2.1.3 Numeric O/R address

This form of O/R address provides addresses that can be entered from devices equipped only with numeric keypads. It identifies numerically a user relative to the ADMD through which the user is accessed.

-- Country name

-- Administration domain name

-- [Private domain name]

Fascicle II.6 -- Rec. F.401 5

-- Numeric user identifier

-- [[Domain defined attributes]]

Note 1 -- Attributes in square brackets are conditional. Double square brackets indicate an attribute not belonging to the standard attribute list.

Note 2 -- Numeric values are assumed for all attributes.

Note 3 -- This form could also be used for a videotex user number.

2.1.4

Postal O/R address

This form of O/R address provides for the identification of a user by means of his postal addresss, together with

the country name(s), and the domain name(s), and the PD service name through which he is accessed.

See also Recommendation F.415.

Version 1 -- Unformatted postal O/R address :

--

--

--

--

--

--

--

Physical delivery country name

Country name

Administration domain name

[Private domain name]

[Physical delivery service name]

Postal code

Unformatted postal address


Sufficient address components have to be supplied in the unformatted postal address in order to enable the PD service to route, distribute and deliver the physical message properly.

6

Version 2 -- Formatted postal O/R address :

-- Physical delivery country name

-- Country name

-- Administration domain name

-- [Private domain name]

-- [Physical delivery service name]

-- Postal code

-- Set of formatted postal address attributes

There is no defined order in the set of formatted postal address attributes. These attributes are:

-- Postal O/R address components :

a) [Physical delivery personal name]

b) [Physical delivery organization name]

Fascicle II.6 -- Rec. F.401


--

a)

b)

c)

d) --

a)

b)

c) --

a)

b)

Physical delivery address components :

[Street address]

[P.O. box address]

[Poste restante address]

[Unique postal name]

Physical delivery office address components :

Physical delivery office name

[Physical delivery office number]

[Local postal attribute]

Other postal address components :

[Extension of postal O/R address components]

[Extension of physical delivery address components]


Note -- Attributes in square brackets are conditional.

Fascicle II.6 -- Rec. F.401 7

Sufficient attributes have to be provided in order to enable the PD service to route, distribute and deliver the physical message properly.

For the description of formatted postal O/R address attributes see Annex A/F.400 and for the length see § 3.

2.2 Distribution list names

In the context of message handling, names of distribution lists (making use of the common name attribute) are used to identify the point of expansion of a message using a distribution list which contains a set of O/R addresses or further distribution list names (see Recommendation F.400).

Care should be taken in the choice of distribution list names to ensure that users are aware that they are addressing a distribution list.

Note -- For naming of distribution lists the attribute ``Common Name'' may be used. Names of distribution lists should clearly indicate their purpose.

2.3 Directory names

In the context of message handling a directory name can be used to retrieve the required O/R address from a directory (see Recommendations F.400 and F.500). The directory may be provided by local functions.

3 Length of attributes

The coding is specified in the Recommendations of the X.400 series.

The O/R address shall allow the following information:

-- Country name

The Alpha-2 country code listed in Appendix I or the DCC from Recommendation X.121 is used as the numeric country name. Maximum 3 characters.

-- Physical delivery country name

The same conditions apply as for country name.

-- Administration domain name

Maximum 16 characters. Numeric O/R address form assumes allocation of numeric administration domain names.

8

-- Private domain name

Maximum 16 characters.

-- Physical delivery service name

Maximum 16 characters

-- Organization name

Maximum 64 characters

-- Organizational unit(s)

Maximum 32 characters each

Note -- At least one organizational unit should be supported on the sending side.

Fascicle II.6 -- Rec. F.401


-- Personal name

Maximum is the sum of the maxima of the parts (64 characters).

a) Surname -- maximum 40 characters.

b) Given name -- maximum 16 characters.

c) Initials (optional) -- maximum 5 characters (for further study).

d) Generation qualifier (optional) -- maximum 3 characters.

-- Distribution list name

Maximum of the common name applies.

-- Common name

Maximum 64 characters.

Fascicle II.6 -- Rec. F.401 9

-- Domain defined attributes

Maximum four separate attributes, maximum length for ``type'' 8 and for ``value'' 128 characters.

-- Network address

Maximum 14 + 1 digits, including the prefix (see Recommendation X.121).

Note -- The classification and maximum value may change to accommodate other addressing schemes.

-- Terminal identifier

Maximum 24 characters.

-- Unformatted postal address

Up to 6 lines with a maximum of 30 characters each. In the case of transit mail the last line is reserved for the name of the country of the final physical destinaton (see Note 1).

10

-- Formatted postal address

Formatted postal address attributes

These attributes and their constraints are: (for the description of these attributes see Annex A/F.400)

-- Postal O/R address components | see Note 2)

Physical delivery personal name (see Note 3)

30 characters (see Note 1)

Physical delivery organization name (see Note 3)

30 characters (see Note 1)

-- Physical delivery address components | see Note 2)

Street address

30 characters (see Note 1)

P.O. box address

30 characters (see Note 1)

Poste restante address

30 characters (see Note 1)

Unique name

30 characters (see Note 1)

-- Physical delivery office address components

Physical delivery office name

x characters (see Notes 1 and 4)

Physical delivery office number

y characters (see Notes 1 and 4)

Local postal attributes

Fascicle II.6 -- Rec. F.401


z characters (see Notes 1 and 4)

-- Other postal address components

Extension of O/R address components (see Note 5)

30 characters (see Note 1)

Extension of physical delivery address components (see Note 6)

30 characters (see Note 1)

The overall constraints are 6 lines of attributes with a maximum of 30 characters in each line. In the case of transit mail the last line is reserved for the name of the receiving country of the final physical destination.

Note 1 -- The number of characters specified refers to characters to be printed (including spaces).

Note 2 -- At least one of the following attributes should be used.

Note 3 -- Physical delivery personal name and physical delivery organization name are free form names and have different length from personal name and organization name.

Fascicle II.6 -- Rec. F.401 11

Note 4 -- These attributes have to be printed in one line, in some countries together with the postal code. Thus x + y + z is a maximum of 30 characters including the delimiting spaces and the postal code if printed in the same line.

Note 5 -- May be used to extend the postal O/R address components.

Note 6 -- May be used to extend the physical delivery address components.

4 Principles for the allocation of O/R names and O/R addresses

4.1 The naming authority of the country responsible for administration domain names will ensure the designation of an unambiguous name to each ADMD of message handling services in that country.

4.2 Each ADMD is responsible for the administration of names for private management domains associated with it.

Note -- For PRMDs intercommunicating with more than one ADMD, agreement between all the ADMDs concerned is necessary for an unambiguous name of the PRMD.

4.3 Each management domain (MD) is responsible for allocating unambiguous addresses to users below the level of the MD name(s) for the purpose of using message handling services.

4.4 A distribution list only shall be given a name which is clearly indicating to the user its intent. Names or O/R addresses shall only be included in a publicly accessible distribution list when the permission of the owner of the information is given and national rules for security are respected.

5 Use of O/R names

5.1 General

With the help of O/R names a user can send messages via the MHS. Users may get support from their user agent in the use of O/R names. The latter is a local matter.

5.2 Character repertoires

The character repertoire allowed in O/R names are either printable, numeric or teletex repertoires (for more detail see Recommendation X.402).

The printable character repertoire is shown in Table 1/F.401.

The numeric character repertoire is comprising the digits 0 - 9 and space, and is a subset of the printable character repertoire.

For the teletex repertoire see Recommendation T.61. In general the teletex repertoire may also be used internationally.

All name attributes that may use the teletex repertoire shall, when sent internationally, be conveyed together with the equivalent attribute(s) using the repertoire specified in Table 1/F.401.

The use of an extended character repertoire within a management domain is a local matter.

5.3 Specific rules

12 Fascicle II.6 -- Rec. F.401

Rules for postal O/R addresses, see §§ 2 and 3 and Recommendation F.415.

Management domains will not allow O/R names, that differ only by the number of ``space'' characters, either at the beginning or the end of any of their attributes, to identify different users.

Additionally MDs will not consider an O/R address attribute to identify different users when the attribute contains more than one word separated by one or more ``space'' characters.

MDs will not allow O/R names, that differ only by small letter/capital letter distinctions, to identify different user.

5.4 Support of forms of O/R addresses

Each MHS shall support all the name address forms in the incoming direction for transitting purposes. It is the decision of the management of a domain which name forms are allocated to the users of that domain. In the outgoing direction the originating domain needs to use the name forms the destination domain applies. The way in which names are input by or presented to the subscriber is a local matter.

Fascicle II.6 -- Rec. F.401 13

H.T. [T1.401]
TABLE 1/F.401
Printable character repertoire for O/R names

center box; cw(72p) | cw(48p) . Designation Graphic representation _ lw(72p) | cw(48p) . Capital letters A, B, ..., Z lw(72p) | cw(48p) . Small letters a, b, ..., z lw(72p) | cw(48p) . Digits 0, 1, ..., 9 lw(72p) | cw(48p) . Space (space) lw(72p) | cw(48p) . Apostrophe ' lw(72p) | cw(48p) . Left parenthesis ( lw(72p) | cw(48p) . Right parenthesis ) lw(72p) | cw(48p) . Plus sign + lw(72p) | cw(48p) . Comma , lw(72p) | cw(48p) . Hyphen -- lw(72p) | cw(48p) . Full stop . lw(72p) | cw(48p) . Solidus / lw(72p) | cw(48p) . Colon : lw(72p) | cw(48p) . Equals sign = lw(72p) | cw(48p) . Question mark ?

Note -- According to Recommendation X.208 this repertoire is called a Printable String type. All these characters are available in ITA2 (as far as letters are concerned, only in upper or lower case).

Table 1/F.401 [T1.401], p. 6 References

Recommendation F.400 Recommendation F.410 Recommendation F.415 Recommendation F.420 Recommendation F.421 Recommendation F.422

Message handling -- System and service overview

Message handling services -- The public message transfer service

Message handling services -- Intercommunication with public physical delivery services

Message handling services -- The public interpersonal messaging service

Messsage handling services -- Intercommunication between the IPM service and the telex service

Message handling services -- Intercommunication between the IPM service and the teletex service

Recommendations of the X.400 series Message handling -- System and service overview

Recommendation T.61 Character repertoire and coded character sets for the international teletex service

Recommendations of the X.500 series The directory -- Overview of concepts, models and services

Recommendation F.500 International public directory services

Recommendation X.121 International numbering plan for public data networks

Recommendation E.163 Numbering Plan for the international telephone service

Recommendation E.164 Numbering Plan for the ISDN Era

ISO 3166 Codes for the representation of names of countries

14 Fascicle II.6 -- Rec. F.401


ANNEX A

(to Recommendation F.401)

Abbreviations

H.T. [T2.401]

center box; lw(30p) | lw(120p) . ADMD { Administration Management Domain

} lw(30p) | lw(120p) . DCC Data Country Code lw(30p) | lw(120p) . DL Distribution List lw(30p) | lw(120p) . IA5 International Alphabet 5 lw(30p) | lw(120p) . IPM Interpersonal Messaging lw(30p) | lw(120p) . ITA2 { International Telegraph Alphabet 2

} lw(30p) | lw(120p) . MD Management Domain lw(30p) | lw(120p) . MH Message Handling lw(30p) | lw(120p) . MHE Message Handling Environment lw(30p) | lw(120p) . MHS Message Handling System lw(30p) | lw(120p) . MT Message Transfer lw(30p) | lw(120p) . O/R Originator/Recipient lw(30p) | lw(120p) . P.O. Post Office lw(30p) | lw(120p) . PD Physical Delivery lw(30p) | lw(120p) . PRMD Private Management Domain lw(30p) | lw(120p) . RPOA { Recognized Private Operating Agency

} lw(30p) | lw(120p) . UPU Universal Postal Union

Note -- For a glossary of terms see Annex A of Recommendation F.400.

Table

Table [T2.401], p.

APPENDIX I

(to Recommendation F.401)

List of Alpha-2 country codes

.sp 3 Afghanistan AF

Albania AL

Algeria DZ

American Samoa AS

Andorra AD

Angola AO

Anguilla AI

Antarctica AQ

Antigua and Barbuda AG

Argentina AR

Aruba AW

Australia AU

Austria AT

Bahamas BS

Bahrain BH

Bangladesh BD

Barbados BB

Belgium BE

Belize BZ

Fascicle II.6 -- Rec. F.401 15


Benin BJ

Bermuda

Bhutan

Bolivia

Botswana

BM

BT

BO

BW

Bouvet Island BV

Brazil BR

British Indian Ocean Territory

IO

British Virgin Islands VG

Brunei Darussalam BN

Bulgaria BG

Burkina Faso BF

Burma BU

Burundi BI

Byelorussian SR BY

Cameroon CM

Canada CA

Cape Verde CV

Cayman Islands KY

Central African Republic CF

CF

Chad TD

Chile CL

China CN

Christmas Islands CX

16 Fascicle II.6 -- Rec. F.401


Cocos (Keeling) Islands

Colombia CO

Comoros KM

Congo CG

Cook Islands CK

Costa Rica CR

C| te d'Ivoire CI

Cuba CU

Cyprus CY

Czechoslovakia CS

Denmark DK

Djibouti DJ

Dominica DM

Dominican Republic DO

East Timor TP

Ecuador EC

Egypt EG

El Savador SV

Equatorial Guinea GQ

Ethiopia ET

Faeroe Islands FO

Falkland Islands (Malvinas)

CC

FK

Fiji FJ

Finland FI

France FR

French Guiana GF

French Polynesia PF

French Southern Territories

TF

Gabon GA

Gambia GM

German Democratic Republic DD

Fascicle II.6 -- Rec. F.401 17

Germany, Federal Republic of

Ghana GH

Gibraltar GI

Greece GR

Greenland GL

Grenada GD

Guadeloupe GP

Guam GU

Guatemala GT

Guinea GN

Guinea-Bissau GW

Guyana GY

Haiti¨ HT

Heard and McDonald Islands

DE

HM

Honduras HN

Hong Kong HK

Hungary HU

Iceland IS

India IN

Indonesia ID

Iran, Islamic Republic of IR

Iraq IQ

Ireland IE

Israel IL

18 Fascicle II.6 -- Rec. F.401


Italy

Jamaica

Japan

Jordan

IT

JM

JP

JO

Kampuchea, Democratic KH

Kenya KE

Kiribati KI

Korea, Democratic People's Republic of

KP

Korea, Republic of KR

Kuwait KW

Lao People's Democratic Republic

LA

Lebanon LB

Lesotho LS

Liberia LR

Libyan Arab Jamahiriya LY

Liechtenstein LI

Luxembourg LU

Macau MO

Madagascar MG

Malawi MW

Malaysia MY

Maldives MV

Mali ML

Malta MT

Martinique MQ

Marshall Islands MH

Mauritania MR

Mauritius MU

Mexico MX

Micronesia FM

Monaco MC

Fascicle II.6 -- Rec. F.401 19


Mongolia MN

Montserrat MS

Morocco MA

Mozambique MZ

Namibia NA

Nauru NR

Nepal NP

Netherlands NL

Netherlands Antilles AN

Neutral Zone (between Saudia Arabia and Iraq)

NT

New Caledonia NC

New Zealand NZ

Nicaragua NI

Niger NE

Nigeria NG

Niue NU

Norfolk Island NF

Northern Mariana Islands MP

Norway NO

Oman OM

Pakistan PK

Palau PW

Panama PA

Papua New Guinea PG

Paraguay PY

20 Fascicle II.6 -- Rec. F.401


Peru PE

Philippines PH

Pitcairn PN

Poland PL

Portugal PT

Puerto Rico PR

Qatar QA

Reunion´ RE

Romania RO

Rwanda RW

St. Helena SH

St. Kitts-Nevis KN

Saint Lucia LC

St. Pierre and Miquelon PM

Saint Vincent and the Grenadines

VC

Samoa WS

San Marino SM

Sao Tome´ and Principe ST

Saudi Arabia SA

Senegal SN

Seychelles SC

Sierra Leone SL

Singapore SG

Solomon Islands SB

Somalia SO

South Africa ZA

Spain ES

Sri Lanka LK

Sudan SD

Suriname SR

Svalbard and Jan Mayen Islands

SJ

Swaziland SZ

Fascicle II.6 -- Rec. F.401 21

Sweden SE

Switzerland CH

Syrian Arab Republic SY

Taiwan, Province of China

Tanzania, United Republic of

Thailand TH

Togo TG

Tokelau TK

Tonga TO

Trinidad and Tobago TT

Tunisia TN

Turkey TR

Turks and Caicos Islands

TW

TZ

TC

Tuvalu TV

Uganda UG

Ukrainian SSR UA

United Arab Emirates AE

United Kingdom GB

United States US

United States Minor Outlying Islands

Uruguay UY

USSR SU

Vanuatu VU

Vatican City State (Holy See) VA

Venezuela VE

Viet Nam VN

Virgin Islands, U.S VI

Wake Islands WK

Wallis and Futuna Islands WF

Western Sahara EH

22 Fascicle II.6 -- Rec. F.401

UM


Yemen YE

Yemen, Democratic

Yugoslavia YU

Zaire ZR

Zambia ZM

Zimbabwe ZW

Source: ISO 3166

YD

Current edition (1981 plus amendments up to 1987) at time of printing. The latest published edition from ISO should be applied.

BLANC

Fascicle II.6 -- Rec. F.401 23

Recommendation F.410

MESSAGE HANDLING SERVICES:

THE PUBLIC MESSAGE TRANSFER SERVICE

The establishment in various countries of message handling services in association with public networks creates the need to produce Recommendations covering the aspects of public message handling services.

The CCITT,

considering

(a) the need for public message handling services;

(b) the strategic and commercial importance of standardization of message handling services;

(c) the urgent need for intercommunication arrangements for existing telematic services, and other services with public message handling services;

(d) the need for a clear distinction between the responsibilities to be allocated to service providers and those of subscribers and/or users;

(e) the need for establishing international compatibility between different messaging systems;

(f ) the growth of the installed base of terminals and personal computers with the ability to access message handling systems;

(g) that several F series Recommendations describe public message handling services;

(h) that certain X and T series Recommendations cover relevant aspects of systems used for the provision of messaging services,

unanimously declares

the view that the requirements specified in this Recommendation should be applied for the provision of the public message transfer service internationally.

CONTENTS

1

Purpose and scope

1.1 General

1.2 Message handling

systems used in the provision of MT service

2

MT service

2.1 General service requirements

requirements

2.2 Message transfer

2.2.1 Introduction

service features

24

Fascicle II.6 -- Rec. F.410


2.2.2 The basic message transfer service

2.2.3 Optional user facilities in the MT service

2.2.4 Naming and addressing

3

Operation of the service

3.1 General

3.2 Message transfer

Fascicle II.6 -- Rec. F.410 25


4

Quality of service

4.1 Message status

4.2 Responsibility for messages

4.3 Model of delivery and notification times

4.4 Message transfer time targets

4.5 Delivery notification time targets

4.6 Error protection

4.7 Availability of service

4.8 Minimum storage capacity

5

Networks requirements

5.1 General

5.2 Network requirements for international interconnection

5.3 Network requirements for service access

6

Use of MT service within CCITT defined telematic services

Annex A -- Abbreviations

Annex B -- MT elements of service for 1984 systems

1 Purpose and scope

1.1 General

This Recommendation specifies the general, operational and quality of service aspects of the public international message transfer service.

This type of message handling service is an international telecommunication service offered by Administrations, enabling subscribers' user agents to submit standardized classes of messages to message transfer agents for their transfer to another message transfer agent in the same Administration's domain, in another Administration's domain, or to private domains, via telecommunication networks using store and forward techniques.

The message transfer service also may transfer messages submitted through a message store, and delivered to a message store, and to and from access units to other services.

Locally provided functions, for which communication with other user agents or message transfer agents is not required, are nor covered by CCITT Recommendations.

The message transfer (MT) service enables subscribers to request a variety of features to be performed during the transfer of messages.

Some features are inherent in the basic MT service. Other non-basic features may be selected by the subscriber, either on a per-message basis, or for an agreed contractual period of time, if they are provided by Administrations.

Elements of service belonging to the basic message transfer service and essential optional user facilities are to be made available internationally by Administrations.

26 Fascicle II.6 -- Rec. F.410

MT service may be provided using any physical network. MT service may be offered separately or in combination with various telematic or data communication services. It can be obtained by making appropriate arrangements.

Technical specifications and protocols, to be used in the MT service are defined in the X.400 series of Recommendations.

The service definition is contained in § 2. Sections 3 and 4 describe the operation of the service and quality of service, and network requirements are given in § 5.

Fascicle II.6 -- Rec. F.410 27

1.2 Message handling systems used in the provision of MT service

1.2.1 1984 implementations

This Recommendation assumes that the message handling systems implemented to provide the service outlined herein are based on the 1988 version of the X.400 series of technical Recommendations. It is recognized however that for some time after the publication of this Recommendation, the majority of implementations of MT service will be based on the 1984 X.400 series of Recommendations. Administrations are encouraged to adopt the latest CCITT Recommendations; however, in the interim, they may make use of this Recommendation with 1984 implementations as outlined below.

1.2.2 Elements of service

The elements of service available for message handling services are listed and classified in Recommendation F.400. Annex B/F.400 provides a list of all the elements of service (called Service Elements in 1984) for MT service from the 1984 X.400 Recommendation. In addition the classifications of each element of service, as they were in 1984 in Recommendation X.401, are shown.

In the 1988 X.400 Recommendation, there are many new elements of service representing new functionality that were not present in 1984. Most of these have been classified as additional, meaning that they do not have to be supported, hence the 1984 implementations can make use of this service Recommendation in most cases. Other differences between 1988 and 1984 are of two types, new elements of service that are classified as essential, and old (meaning 1984) elements of service that have been re-classified as essential for 1988. Annex C of Recommendation F.400 lists both the new elements of service in 1988 as well as changes in classification to any 1984 elements of service. In both cases to allow for 1984 implementations to be used for the provision of pubic MT service as described in this Recommendation, a grace period of 8 years is provided for Administrations to upgrade their implementations in this respect to the 1988 technical Recommendations.

1.2.3 Name forms

The specifications of the name forms in the 1988 Recommendations have been enhanced and postal O/R addresses have been added. The name forms and the mandatory components of the 1984 Recommendations have their equivalence in the new framework and are aligned in principle.

1.2.4 Interworking

In order to protect the investment of Administrations who have implemented 1984 systems for the provision of MT service, 1988 ADMD implementations must be able to interwork to 1984 ADMDs as outlined in Recommendation X.419, Annex B.

Interworking from 1988 ADMDs to 1984 PRMDs is a national matter.

2 MT service

2.1 General service requirements

2.1.1 The fundamental ability of the MT Service is to provide for the transfer of messages submitted by other services subscribing to the MT service. These other services may submit messages from their user agents, if they are services that follow the X.400 series of Recommendations. Services may also access the MT service from standardized access units. Messages may also be transferred to and from message stores. The access units and message stores are not part of the MT service. Conversion of messages when different codings and other formats are used may be provided by the MT service.

2.1.2 The public MT service will be provided by Administrations using systems that conform to the X.400 series Recommendations.

Management domains (MDs) are defined for the purpose of responsibilities boundaries. The MD managed by an Administration is called an Administration Management Domain (ADMD). The MD managed by an organization is called a Private Management Domain (PRMD).

28 Fascicle II.6 -- Rec. F.410

2.1.3 International exchange of messages are performed between administation management domains through CCITT standardized public data transmission services. Each Administration will designate one or more MTAs in its management domain as international access points to the MT service.

Fascicle II.6 -- Rec. F.410 29

2.1.4 Different classes of messages may be exchanged through this service. Some classes of messages may be standardized by CCITT Recommendations, such as F.420. Other classes of messages may also be transferred, provided that the format adheres to the appropriate X.400 series or Recommendations.

2.1.5 An Administration may provide different methods of access to the MT service. The possible methods are:

1) from a subscribing service's user agent, message store, or access unit;

2) from an MTA in a private management domain.

2.1.6 Each Administration is responsible for the national access to its management domain.

2.1.7 The characteristics of the direct interfaces to the MT service, or between a private domain and the MT service are a national matter, although they should generally conform to the X.400 series of Recommendations. Interworking with postal systems, or other physical delivery systems, should be in accordance with F.415.

2.1.8 The national implementation of the MT service may provide intercommunication of subscribing services with other telematic services such as telex, teletex, facsimile and videotex. When implemented, the interface between the MT service and the other services shall be according to relevant CCITT Recommendations. Intercommunication may also be provided to a physical delivery system.

2.1.9 As the service is providing indirect communication, cases of non-delivery of the message to the intended recipient may occur. The MT service provides for non-delivery notification and, as an optional user facility, for delivery notification.

2.1.10 Due to the intermediate storage of the message, the service may provide conversion optional user facilities: speed, access procedures, networks, and coding of message contents.

2.1.11 The message belongs to the originator until delivery has taken place. After delivery the message belongs to the recipient.

2.1.12 Where sender and recipient have different and conflicting requirements, the sender's requirements shall take precedence (e.g., content type conversion or redirection control).

2.1.13 Management domains shall relay messages even if some additional optional user facilities are not supported by that domain.

2.2

2.2.1

Message transfer service features

Introduction

Recommendation F.400, § 19, defines elements of service which are available in the MT service and are classified as either belonging to

the basic service or as MT optional user facilities. Elements of service comprising the basic MT service are inherently part of the service, and are always provided and available. The optional user facilities that are classified as essential are always provided and those classified as additional may be available nationally or internationally on the basis of bilateral agreement.

In the MT service there is the following grouping of elements of service:

1) basic service which corresponds with the basic elements of service listed in Table 4/F.400;

2) optional user facilities, which correspond to the MT optional user facilities listed in Table 5/F.400.

Basic features are inherent in the service. Optional user facilities may be selected on a per-message basis or for an agreed contractual period of time.

2.2.2 The basic message transfer service

The basic MT service shall be implemented according to the requirements of CCITT Recommendation X.411. The basic MT service enables UAs to access and be accessed by the MTS in order to exchange messages. Each message is assigned a unique message reference identification. If a message cannot be delivered, the originating UA is informed. To facilitate meaningful communication, a UA may specify the types of encoded information that can be contained in messages delivered to it. The content type, the original encoded information types, the time of submission and delivery and whether conversion occurred are indicated for each message. The elements of service comprising the basic MT service are listed in Recommendation F.400, Table 4/F.400.

30 Fascicle II.6 -- Rec. F.410

2.2.3 Optional user facilities in the MT service

Two classes of optional user facilities are available in the MT services. The first class is selectable on a per-message basis. The second class may be provided to the subscribing service when agreed to over a contractual period of time. The classes are described and cited in Recommendation F.400 (§ 19.3, and Table 5/F.400) and are available in the service based on the MT service.

2.2.4 Naming and addressing

Naming and addressing as used in the MT service is described in overview in Recommendation F.400, § 12. The rules for naming and addressing in an Administration Management Domain are given in Recommendation F.401.

3 Operation of the service

3.1

General

3.1.1 The MT service provides that messages can be sent, transferred, delivered and received using fully automatic procedures.

Manual delivery of messages can be provided in the case of interworking with postal systems, and is described in Recommendation F.415. 3.1.2 Messages are prepared by subscribers services User Agents/Access Units or by User Agents/Access Units in other management

domains.

3.1.3 Each Administration providing the MT service should validate its subscribers identities, at the time of access. It should also validate the identity of other Management Domains at their points of access.

3.1.4 Connectivity of the MT service to message transfer in private management domains, which will allow users of these systems to exchange messages, is desirable. This is recognized to be a national matter. If these interconnections are provided, they should take place between management domains in accordance with CCITT Recommendations.

3.1.5 When implicit conversion is provided by the Administration via the message transfer service, the message will be converted if necessary, unless prohibited by the originator. The conversion will be in accordance to the rules specified in Recommendation X.408.

3.2 Message transfer

Message transfer is initiated when a message is received from a User Agent/Message Store or access unit. Delivery is attempted to the address of the message. The body part of the message will be transferred in the form in which it was received unless conversion has been performed.

The results of the transfer attempt may be conveyed by two notifications.

-- non-delivery notification;

-- delivery notification.

Delivery notification may be given to the originating domain by the destination domain to indicate successful delivery. This delivery notification should be provided if requested.

Non-delivery notification is automatically originated by the MTS, while delivery notification will be generated by the recipients MTA on request of the originator. If non-delivery notification is prevented, and delivery notification is not requested, no notification is possible. In the case of a message to a teletex terminal, (auto) receipt notification may be returned by the TTXAU.

4 Quality of service

Fascicle II.6 -- Rec. F.410 31

4.1 Message status

The unique identification of messages conforming to the requirements of CCITT X.400 series Recommendations enables the system to provide information about e.g., the status of an IP-message or other class of message.

In the event of system failure all accepted and non-delivered messages should be traceable. If messages cannot be delivered, the originator must be informed by a non-delivery notification.

32 Fascicle II.6 -- Rec. F.410

4.2 Responsibility for messages

The subscribers to the service using the MTS are responsible for the messages in their User Agents/Message Stores. The service using the MT service is responsible for the transfer between the UAs/MSs in that service and the MT service.

The Administration providing the MT service is responsible for the message transfer and the optional user facilities performed within its management domain and for messages coming from or directed to private management domains connected to its management domain, unless other national regulations apply. In international interconnection of ADMDs, the responsibility to deliver passes from managements domains with the message.

Administrations should provide assistance to their subscribers, with regard to status and tracing of non-delivered messages.

Note -- The international implications of this are for further study.

4.3

Model of delivery and notification times | see Figure 1/F.410)

Figure 1/F.410, p.

4.4

Message transfer time targets

The recipient ADMD should force non-delivery notification if it has not been able to transfer the message to the receiving UA before

x hours after submission to the originating MTA (or after date and time indicated for deferred delivery), the value of x being dependent on the grade of delivery requested by the originator as shown in Table 1/F.410.

Fascicle II.6 -- Rec. F.410 33

H.T. [T1.410]

TABLE 1/F.410

center box; cw(60p) | cw(60p) | cw(60p) . Grade of delivery 95% delivered before { Non-delivery forced after x

} _ lw(60p) | cw(60p) | cw(60p) . Urgent 0.75 hours 4 hours lw(60p) | cw(60p) | cw(60p) . Normal 4.0 hours 24 hours lw(60p) | cw(60p) | cw(60p) . Non-urgent 24.0 hours 36 hours

Note -- Intercommunication with PRMDs is not included in the calculation of the time targets.

Table 1/F.410 [T1.410], p.

To be able to meet these time targets, a message has to transit a transitting ADMD within y hours, the value of y being dependent on the grade of delivery requested by the originator as shown in Table 2/F.410.

H.T. [T2.410]

TABLE 2/F.410

center box; cw(60p) | cw(60p) . Grade of delivery { 95% transitted before y

} _ lw(60p) | cw(60p) . Urgent 0.45 hours lw(60p) | cw(60p) . Normal 2.5 hours lw(60p) | cw(60p) . Non-urgent

14.5 hours

Note 1 -- Time Targets assume that receiving UA is continuously available and excludes cases of Hold for Delivery.

Note 2 -- Intercommunication with PRMDs is not included in the calculation of the time targets.

4.5

Delivery notification time targets

Table 2/F.410 [T2.410], p.

Non-delivery notifications or requested delivery notifications should be returned on a per-recipient basis, in order not de delay notifications for those messages in a multi-addressed message which have already been delivered, to enable the originating management domain either to return per-recipient notifications or to batch notifications to its subscribers (see Table 3/F.410).

H.T. [T3.410]

TABLE 3/F.410

center box; cw(60p) | cw(60p) . Type 95% returned before _ lw(60p) | cw(60p) . ND-notification 0.75 hours lw(60p) | cw(60p) . D-notification 0.75 hours

Note -- Time Targets assume that receiving UA is continuously available and excludes cases of Hold for Delivery.

Table 3/F.410 [T3.410], p. 34 Fascicle II.6 -- Rec. F.410

4.6

Error protection

Error protection on transmission is provided by the MHS and underlying protocols used in the provision of the MT service.

4.7

Availability of service

In principle the MT service should be available continuously. User agents or message stores connected to the MT service should be

available for submission or delivery continuously (unless hold for delivery is invoked).

4.8 Minimum storage capacity

The storage capacity of the message transfer agent shall be sufficient to provide a high grade of service.

Note -- This is for further study.

5 Network requirements

5.1 General

The MT service is network independent, that is, the basic service and the essential optional user facilities are provided independently of the type of network used for service access. Additional optional user facilities chosen by an Administration to offer may vary.

5.2 Network requirements for international interconnection

For an interim period (8 years) in the interest of ease of interconnection of the public international message transfer service between Administrations public packet switching connections shall be used. This does not preclude Administrations from using different means for this interconnection on a bilateral basis.

5.3 Network requirements for service access

Access to the public message transfer service is a national matter.

6 Use of the MT service within CCITT defined telematic services

See relevant F series Recommendations.

Fascicle II.6 -- Rec. F.410 35

BLANC

36 Fascicle II.6 -- Rec. F.410

ANNEX A

(to Recommendation F.410)

Abbreviations

The following abbreviations are used in this Recommendation.

H.T. [T4.410]

center box; lw(30p) | lw(120p) . A { Additional Optional User Facility

} lw(30p) | lw(120p) . ADMD { Administration Management Domain

} lw(30p) | lw(120p) . E { Essential Optional User Facility

} lw(30p) | lw(120p) . IP Interpersonal lw(30p) | lw(120p) . MD Management Domain lw(30p) | lw(120p) . MHS Message Handling System lw(30p) | lw(120p) . MS Message Store lw(30p) | lw(120p) . MT Message Transfer lw(30p) | lw(120p) . MTA Message Transfer Agent lw(30p) | lw(120p) . MTS Message Transfer System lw(30p) | lw(120p) . PDS Physical Delivery System lw(30p) | lw(120p) . PRMD Private Management Domain lw(30p) | lw(120p) . TTXAU Teletex Access Unit lw(30p) | lw(120p) . UA User Agent

Note 1 -- For a glossary of terms see Annex A of Recommendation F.400.

Note 2 -- For references see Recommendations F.400 and F.401.

Table

Fascicle II.6 -- Rec. F.410 37

Table [T4.410], p.


ANNEX B

(to Recommendation F.410)

MT elements of service for 1984 systems

H.T. [T5.410]

center box;

cw(120p) | cw(36p) sw(36p) sw(36p) , ^ | c | c s ^ | ^ | c | c. Element of service

Classification Basic Optional Per message

Contractual _ lw(120p) | cw(36p) | lw(36p) | lw(36p) . Access management X

recipient allowed E lw(120p) | cw(36p) | cw(36p) | cw(36p) .

{ Alternate recipient assignment

} A lw(120p) | cw(36p) | cw(36p) | cw(36p) . Content type indication

lw(120p) | cw(36p) | cw(36p) | lw(36p) . Alternate X lw(120p) | cw(36p) | cw(36p) | cw(36p) .

Conversion prohibition E lw(120p) | cw(36p) | cw(36p) | cw(36p) . Converted indication X lw(120p) | cw(36p) | cw(36p) | cw(36p) . Deferred delivery E lw(120p) | cw(36p) | cw(36p) | cw(36p) .

{ Deferred delivery cancellation

} E lw(120p) | cw(36p) | cw(36p) | cw(36p) . Delivery notification

E

lw(120p) | cw(36p) | cw(36p) | cw(36p) .

{ Delivery time stamp indication

} X lw(120p) | cw(36p) | cw(36p) | cw(36p) .

{ Disclosure of other recipients

} E lw(120p) | cw(36p) | cw(36p) | cw(36p) . Explicit conversion

A

lw(120p) | cw(36p) | cw(36p) | cw(36p) . Grade of

delivery selection E lw(120p) | cw(36p) | cw(36p) | cw(36p) . Hold for delivery A lw(120p) | cw(36p) | cw(36p) | cw(36p) . Implicit conversion A lw(120p) | cw(36p) | cw(36p) | cw(36p) . Message identification X lw(120p) | cw(36p) | cw(36p) | cw(36p) . Multi-destination delivery E lw(120p) | cw(36p) | cw(36p) | cw(36p) . Non-delivery notification X

lw(120p) | cw(36p) | cw(36p) | cw(36p) .

{ Original

}

{ Prevention

}

{ Original encoded information types indication

} X lw(120p) | cw(36p) | cw(36p) | cw(36p) . { Prevention of non-delivery notification

} A lw(120p) | cw(36p) | cw(36p) | cw(36p) .

Probe E lw(120p) | cw(36p) | cw(36p) | cw(36p) .

{ Registered

}

{ Registered encoded information types

} X lw(120p) | cw(36p) | cw(36p) | cw(36p) .

Return of content A lw(120p) | cw(36p) | cw(36p) | cw(36p) .

{ Submission

}

{ Submission time stamp indication

} X _

38

Fascicle II.6 -- Rec. F.410

Table [T5.410], p.


Recommendation F.415

MESSAGE HANDLING SERVICES:

INTERCOMMUNICATION WITH PUBLIC

PHYSICAL DELIVERY SERVICES

The establishment in various countries of message handling services in association with public networks creates the need to produce Recommendations covering the aspects of public message handling services.

The CCITT,

considering

(a) The need for public message handling services;

(b) the strategic and commercial importance of standardization of message handling services;

(c) the urgent need for intercommunication arrangements for existing telematic services, and other services with public message handling services;

(d) the need for a clear distinction between the responsibilities to be allocated to service providers and those of subscribers and/or users;

(e) the need for establishing international compatibility between different messaging systems;

(f ) the growth of the installed base of terminals and personal computers with the ability to access message handling systems;

(g) that several F series Recommendations describe public message handling services;

(h) that certain X and T series Recommendations cover relevant aspects of systems used for the provision of messaging services;

(i) that there is a requirement for delivery of messages from message handling services in physical form to postal addresses;

unanimously declares

the view that the requirements specified in this Recommendation should be applied for the provision of intercommunication between public message handling services and public physical delivery services inter nationally.

CONTENTS

1

2

3

Introduction

Scope

Features

3.1 General

description

Fascicle II.6 -- Rec. F.415 39


4

3.2 Application

Physical rendition

4.1 Basic rendition capabilities

4.2 Rendition of IPM headers

4.3 Additional rendition capabilities

5

6

Naming and addressing .bp

Quality of service

6.1 Service objectives

6.2 Message status

6.3 Delivery and notification times

model

6.4 Time targets

6.5 Responsibility for messages

6.6 Handling of incompatibilities

7

8

9

User information and support

Network requirements

Tariff and accounting considerations

Annex A -- Abbreviations

Annex B -- Physical rendition details

Annex C -- Undeliverable mail diagnostics

Appendix I -- Naming and addressing examples

1 Introduction

This Recommendation specifies the general, operational and quality of service aspects of intercommunication between public message handling (MH) services and public physical delivery (PD) services.

This intercommunication may be offered by Administrations, enabling subscribers to send messages to one or more recipients though telecommunications means for final delivery in physical form through a PD service. The postal services are general examples of public PD services.

The general principles of intercommunication between MH services and PD services are overviewed in Recommendation F.400, and as a generic capability of the message transfer (MT) service in Recommendation F.410.

40 Fascicle II.6 -- Rec. F.415

The capabilities described in this Recommendation cover message transfer (MT) and interpersonal messaging (PM) service intercommunication with PD services.

The output media addressed at this time is hard-copy; other forms of physical delivery media are for further study.

The terms used in this Recommendation are defined in Recommendation F.400.

Technical specifications and protocols to be used for MH/PD service intercommunication as covered in this Recommendation are defined in the X.400 series Recommendations.

2 Scope

The model for MH/PD service intercommunication as covered in this Recommendation is shown in Figure 1/F.415. The actual provisions of PD services are not covered in this Recommendation.

Figure 1/F.415, p.

Fascicle II.6 -- Rec. F.415 41

3 Features

3.1 General description

The MH/PD intercommunication provides MH users with a variety of facilities to be performed in the process of physical rendition, physical transport, and physical delivery of messages. The elements of service available to originating users are grouped into specific categories as shown in Table 1/F.415.

H.T. [T1.415]

TABLE 1/F.415

MH/PD elements of service

center box; cw(90p) | cw(90p) | cw(48p) . Category Elements of service F.400 Ref. _ lw(90p) | lw(90p) | cw(48p) . Physical delivery request Requested delivery method B.76 _ lw(90p) | lw(90p) | cw(48p) .

{ Modes of physical transport and delivery

} { Ordinary mail Special delivery EMS (express mail service) Counter collection Counter collection with advice Delivery via Bureaufax service

} { B.53 B.81 B.28 B.16 B.17 B.23

} _ lw(90p) | lw(90p) | cw(48p) . Registrations { Registered mail Registered mail to addressee in person

} B.70 B.71 _ lw(90p) | lw(90p) | cw(48p) .

{ Physical delivery notifications

} { Undeliverable mail with return of physical message Physical delivery notification by PDS Physical delivery notification by MHS

} . B.91 B.58 B.57 _ lw(90p) | lw(90p) | cw(48p) . Physical forwarding

for forwarding address

} B.59 B.60 B.75 _ lw(90p) | lw(90p) | cw(48p) .

{ Physical rendition capabilities

} { Basic physical rendition Additional physical rendition

} B.7 B.2 _

{ Physical forwarding allowed Physical forwarding prohibited Request

Table 1/F.415 [T1.415], p.

The definition and classification of MH/PD elements of service are found in Recommendation F.400; base elements of service and optional user facilities are defined. Base capabilities are inherent to the MH/PD service intercommunication and have to be made available internationally by all

Administrations supporting this intercommunication. Optional user facilities are selectable by the originator on a per-recipient basis. These are classified as either essential or additional. Essential optional user facilities shall be made available internationally by all Administrations. Additional optional user facilities may be made available by some Administrations for national use and internationally on the basis of bilateral agreement.

3.2 Application

All MH/PD elements of service apply on a per-recipient basis.

Various combinations of elements of service are possible. For example, the elements of service category physical delivery notifications are useable with all modes of physical transport and delivery, with registrations and with physical forwarding categories.

The elements of service submission time stamp and delivery time stamp also apply to MH/PD service intercommunication although they are not listed. These are MH elements of service whose definitions include MH/PD intercommunication.

42 Fascicle II.6 -- Rec. F.415

In all cases of physical delivery, it is highly desirable that the originator provide a postal O/R address for PD notifications to be sent by PDS, particularly when these are explicitly requested. To facilitate this, the originating UA could prompt the originator for this information or obtain it from a directory.

Optional user facilities selectable by originating users affecting physical delivery are rendered on the physical message above the recipient's address visible through the window of the envelope to ensure that the proper handling procedures are taken in the PDS. Details of this are described in Annex B.

In the case where the physical message cannot be delivered, it is returned to the originator, depending on the options selected and on national regulations, firstly as a vehicle to carry the non-delivery notification, and secondly to inform the originator on what has happened to the message. Notifications include undeliverable mail diagnostics as defined in Annex C.

Where more than one notification is to be returned to the originator, these are returned together at the farthest delivery point. For example, physical forwarding and physical delivery notification are generated as a combined notification after delivery.

Where the recipient's forwarding address is returned, based on the originator's request, it is returned in the form of a postal address, as defined in Recommendation F.401.

The element of service additional physical rendition is meant to establish generic place holders for use under bilateral agreements and possible future standardization.

The actual methods of physical rendition, routing, and delivery used by Administrations may vary.

4 Physical rendition

4.1 Basic rendition capabilities

The PDAU and associated PDS provide the capabilities for rendition, routing, transport, and delivery of physical messages based on inherent and user selected facilities as defined by the elements of service.

Details of the basic physical rendition (hard copy) process are provided in Annex B.

4.2 Rendition of IPM headers

In the case of IP-messages, heading information is printed on the physical message. The language selected is based on either the language indication element of service (provided that this is supported in the receiving country) or the default national language(s) of the receiving country. Originators and/or originating UAs are encouraged to specify the language.

4.3 Additional rendition capabilities

Additional physical rendition capabilities of the PDAU are for further study, but may be provided by Administrations on the basis of bilateral agreements.

Possible additions include:

-- use of extended character sets;

-- ability to select pre-encoded information

(such as digitized logos and signatures) for rendition;

-- support of other encoded information

types.

5 Naming and addressing

Naming and addressing in message handling services is described in Recommendation F.400.

Fascicle II.6 -- Rec. F.415 43

For the purpose of physical delivery, the recipient of the physical message is identified by means of a postal O/R address as defined in Recommendation F.401.

PD country name and country name would normally be identical, except in the case of transit mail. This occurs when a message is destined to a country which does not offer MH/PD service intercommunication; the message would then be routed and printed in the nearest country (or another country based on established agreements), and subsequently physically delivered to the final destination.

A postal code is required for the routing of the MHS message to the proper PDAU. It may default to unspecified if no postal code exists.

44 Fascicle II.6 -- Rec. F.415

Two versions of postal O/R address are provided to allow:

a) the use of the postal address as it commonly exists (Version 1 -- unformatted postal O/R address);

b) for further automatic routing within the PDS (Version 2 -- formatted postal O/R address).

Administrations should support both versions of the Postal O/R Address, and should encourage MH users to use the Formatted Postal O/R Address (Version 2).

Users should be made aware that sufficient address information about the recipient and final destination has to be provided in either version of the postal O/R address in order to enable the PDS to route, transport and deliver a physical message properly.

In terms of formatted postal address attributes, these generally comprise:

-- one attribute of O/R address componets;

-- one attribute of physical delivery address components; and

-- the required set of attributes of physical delivery office address components.

The postal O/R address is also used to supply the postal address of the originator of a physical message.

Examples of postal O/R addresses are provided in Appendix I.

6 Quality of service

6.1 Service objectives

Administrations are responsible for providing the service requested by the originator. In the event of failure, it would be beneficial if accepted and non-delivered messages would be traceable and the originator informed.

6.2 Message status

Administrations could provide assistance to their subscribers with regards to delivery status. The extent to which provisions are made for support of status and tracing of messages is a national matter.

6.3 Delivery and notification times model

Figure 2/F.415 depicts a model of delivery and notification times relative to MH/PD service intercommunication.

The meaning of times ``Tn'' in Figure 2/F.415 are defined as follows:

T1 = delivery time of MH message

1) Start time corresponds to the submission time stamp.

2) End time corresponds to the delivery time stamp.

T2 = delivery notification of MH message

1) Start time corresponds to the delivery time stamp.

2) End time corresponds to the time that the MH notification is made available to the user through the UA or MS.

Fascicle II.6 -- Rec. F.415 45

T3 = physical delivery notification by MHS

1) Start time corresponds to the time at which the physical delivery notification by MHS has been generated.

2) End time corresponds to the time that the physical delivery notification by MHS is made available to the user through the UA or MS. Ta = physical handling

1) Start time corresponds to the delivery time stamp.

2) End time corresponds to the time at which the physical message is delivered to the recipient.

Note -- Physical handling includes physical rendition, transport, and delivery.

46 Fascicle II.6 -- Rec. F.415

Tb = generation of physical delivery notification by MHS

1) Start time corresponds to the time at which the physical message is delivered to the recipient.

2) End time corresponds to the time that the physical delivery notification by MHS is generated in the MHS.

Tc = physical delivery notification by PDS

1) Start time corresponds to the time at which the physical message is delivered to the recipient.

2) End time corresponds to the time that the physical delivery notification by PDS is delivered to the originator.

Note -- This time includes the generation of the physical delivery notification by PDS.

Figure 2/F.415, p.

6.4

Time targets

Time targets for MH (T1, T2, T3 in Figure 2/F.415) are specified in Recommendations F.410 and F.420. In addition,

times for physical

handling (Ta, Tb, Tc in Figure 2/F.415) need to be considered. These time targets are not specified in this Recommendation but could be defined in the MH/PD service profile table described in § 7.

Time targets for physical handling are dependent on the modes of physical transport and delivery requested by the originator and on the modes offered by the destination Administration.

Fascicle II.6 -- Rec. F.415 47

6.5 Responsability for messages

From the point of view of MH/PD service intercommunication, responsibility for physical delivery starts at the point where the MTA passes the message to the PDAU. Responsibility for messages prior to that belongs in MHS.

Delivery through a specific PDS is a user option. If the user does not specify a certain PDS, messages are handled by the PDS associated with the MH domain. If there is more than one PDS, the traffic is routed based on administrative agreements.

Although MH messages with incomplete physical routing data may cause problems or delays, service providers should accept such messages in at least one gateway station and arrange for further routing as appropriate.

The MHS could check whether the requested elements of service and rendition capabilities are compatible with those offered by the destination MTA/PDAU and PDS. If this check is positive, the message is accepted by the MTA/PDAU which generates the delivery time stamp indication. This time stamp appears in the field service data as detailed in Annex B.

6.6 Handling of incompatibilities

If MH messages are destined for a MH/PD service which does not offer the requested elements of service, or additional capabilities, the messages should be transferred to another suitable MH/PD service in the same management domain, or in another management domain (another country in the case of transit mail), based on established agreements.

Another method for handling incompatible messages is to replace requested additional optional elements of service and printing capabilities by the best comparable service and to inform the originator, and if necessary also the recipient, about the chosen alternatives.

If neither of these methods of handling incompatibilities are possible the MTA/PDAU shall reject the MS message and initiate a non-delivery report. The non-delivery report shall inform the originating UA of the reasons for rejection of a message.

7 User information and support

When possible, the correctness and completeness of the physical routing data could be checked and flagged to the originator at origination.

To prevent incompatible international MH messages from being sent, the international community of users should be provided with all necessary information on the service provisions of MTA/PDAUs and PDS.

This information is to be defined in MH/PD service profile tables and is to be provided either in hard-copy form or preferably in electronic form.

These MH/PD profile tables will contain all the information required for routing traffic as well as information concerning additional optional user facilities and time targets provided by the destination Administration.

Note -- The specification of the type of information to be contained in the MH/PD service profile tables is for urgent further study.

Each Administration participating in this intercommunication should apply information required for the MH/PD service profile tables to the ITU secretariat, either directly or through the International Bureau of the UPU. All subsequent amendments should be communicated by the Administrations without delay.

The ITU General Secretariat will publish the MH/PD service profile tables containing the information received from Administrations. Subsequent amendments are published in the ITU Operational Bulletin.

Note -- The use of Probe or directory enquiries for originators to obtain information on a MH/PD services prior to sending a message are for further study.

8 Network requirements

Provision of MH/PD services is network independent. Basic service and optional user facilities are provided independently of the type of network used for service access.

48 Fascicle II.6 -- Rec. F.415

9 Tariff and accounting considerations

Tariff and accounting considerations applicable to the provisions of MH/PD services are for further study by CCITT and the UPU.

The following elements of accounting components may need to be studied:

-- a basic charge component for the use of MH/PD service intercommunication (for ordinary mail delivery);

-- additional charge components based on the request for optional user facilities;

-- charge components based on the size of the message (number of pages) and the distance the message travels;

-- charge components for the establishment and maintenance of address lists and other information which is stored on behalf of a user;

a user;

-- charge components for additional physical rendition, such as the registration and storage of graphics (logo, signature).

ANNEX A

(to Recommendation F.415)

Abbreviations

H.T. [T2.415]

center box; lw(30p) | lw(120p) . EOS Elements of Service lw(30p) | lw(120p) . IA5 International Alphabet 5 lw(30p) | lw(120p)

.

IP Interpersonal lw(30p) | lw(120p) . IPM Interpersonal Messaging lw(30p) | lw(120p) . IRV { International Reference Version

} lw(30p) | lw(120p) . ISO { International Organization for Standardization

} lw(30p) | lw(120p) . ITU { International Telecommunications Union

} lw(30p) | lw(120p) . MH Message Handling lw(30p) | lw(120p) . MHS Message Handling Systems lw(30p) | lw(120p) . MS Message Store lw(30p) | lw(120p) . MT Message Transfer lw(30p) | lw(120p) . MTA Message Transfer Agent lw(30p) | lw(120p) . O/R Originator/Recipient lw(30p) | lw(120p) . PD Physical Delivery lw(30p) | lw(120p) . PDAU { Physical Delivery Access Unit

} lw(30p) | lw(120p) . PDS Physical Delivery System lw(30p) | lw(120p) . UA User Agent lw(30p) | lw(120p) . UPU Universal Postal Union

Note 1 -- For a glossary of terms see Annex A of Recommendation F.400.

Note 2 -- For references see Recommendations F.400 and F.401.

Note 3 -- Administration is used in short form to indicate a Telecommunication Administration, a Recognized Private Operating Agency, and in the case of Message Handling Services intercommunication with Physical Delivery Services, a Postal Administration.

Table [T2.415], p.

Fascicle II.6 -- Rec. F.415 49

ANNEX B

(to Recommendation F.415)

Physical rendition details

B.1 Basic rendition capabilities

Messages destined for physical delivery are conveyed by the message transfer service and routed to an MTA/PDAU, the link between MHS and PDS. The MTA/PDAU provides the capabilities for the physical rendition based on the originator's message(s) and selected facilities.

The physical message consists of a window envelope and a limited number of pages with imprinted information. Information is printed as information fields as follows:

B.2

--

--

--

--

--

letter-head information;

indication of requested elements of service;

postal address of the recipient;

text of the message; and

service data.

Printable area

The information is printed in vertical orientation in an area which is the common printablea area of the 297 mm× 210 mm (ISO A4) and 280 mm × 216 mm (North American letter size) formats, as specified in Figure A-2/T.60 (dotted area). This area is extended by three additional lines down to the bottom edge which is easily possible with both formats. Figure B-1/F.415 shows the printable area.

50 Fascicle II.6 -- Rec. F.415

Figure B-1/F.415, p. Fascicle II.6 -- Rec. F.415 51

B.3

Paper characteristics

The choice of an appropriate paper type is a national matter as long as the printable area can be accommodated.

Information should be printed on plain light paper and on one side only.

Note -- Preprinted paper, e.g., with service logo, may generally be used but the imprint shall be outside the text of message field.

B.4

Information fields

The maximum size of each field corresponds to an area occupied by a given number of lines based on 6 lines/inch (4.23 mm/line) and a

given number of characters based on 10 characters/inch (2.54 mm/character). Other forms of rendition and settings are possible.

These fields may be arranged on the pages according to national requirements. Figures B-2/F.415 and B-3/F.415 give two variations of the first page. Figure B-4/F.415 illustrates the layout of the second and following pages.

Figure B-2/F.415, p. 52 Fascicle II.6 -- Rec. F.415

Figure B-3/F.415, p. B.4.1 Letter-head field

The letter-head field is used to present the letter head as commonly used for business letters (with logo, originator address, references etc.). The use of the letter-head field is under the control of the PDAU and not of the user. The remaining space in the letter-head field can be used by the PDAU for other data, e.g., an MH address of the originator, which might be useful for replying through MHS.

The size of the letter-head field is limited to 6 lines of 72 characters each. The originator address (30 characters per-line) is one subfield in the letter-head field.

In the basic mode, only graphic characters which are generated by the MTA/PDAU from protocol data can be presented. The use of photographic elements and/or prestored logos and signatures is not part of the basic mode.

B.4.2 Window area

The window area is the area which is fully seen through the window of the envelopes considering also the play of the physical message in the envelope. This area contains all the information required for handling and delivery of the physical message by the PDS, and remains free of all other information (no wording or extraneous matter).

The window area may be either on the left or on the right depending on national practice.

Note -- The use of double window envelopes is considered a national matter.

Fascicle II.6 -- Rec. F.415 53

B.4.2.1

Elements of service indication field

Figure B-4/F.415, p.

The elements of service indication field covers an area of 1 line comprising 30 characters. This area is to indicate all the options requested by the originator for the handling of the physical message (e.g., special delivery).

This handling may be indicated in descriptive terms or by the use of codes.

It may be necessary to give additional indication in a form commonly used in the PD service; for example, by affixing stickers on the envelope. This is a national matter.

B.4.2.2 Space line field

The space line field shall be free of imprinted information. The space line is essential to ensure that information above the address is to be clearly separated.

B.4.2.3 Postal address field

This postal address field contains the postal address of the recipient. It covers a field of 6 lines of 30 characters each.

54 Fascicle II.6 -- Rec. F.415

B.4.3 Text of message

The text of message field is used to present the content of the message. In the case of IP-messages, this field is composed of the IPM heading and body.

The maximum size of this field is:

a) on the first page, 35 lines of (72 + 5) characters each and,

b) on the following pages, 55 lignes of (72 + 5) characters each.

Note 1 -- The text of the message is presented relative to the home position. The home position is in the first line of the field text of message and approximately 20 mm from the left paper edge (position 8).

Note 2 -- 72 characters may be presented from position 8 to position 79 and 5 characters to the left of position 8 (positions 3 to 7).

Note 3 -- The utilization of the extra ``+5'' character spaces mentioned above requires the use of backspace.

B.4.4

Service data field

The service data field is used to present service data, e.g., time stamps, message identifier and page numbers. This field is recommended to

extend over two lines of 72 characters each.

Note -- The service data field may also cover more or less than 2 lines; this is considered a national matter.

B.5 Control codes for inserting machines

Printing in position 3 to 7 is only allowed in the text of message field. In other fields, this space is reserved for bar codes controlling the enveloping process where automated paper handling equipment is used. In these cases, the bar codes could be used on all pages of the physical message.

B.6

Character sets

The MTA/PDAU supports the use of the following encoded information types:

-- Telex;

-- IA5 text, (IRV);

-- Teletex.

Support of additional encoded information types is for further study. Additional encoded information types may be used under bilateral

agreements.

It is an objective of the MH/PD service intercommunication to make the most use of electronic printers to ensure that the whole basic set of graphic characters received are rendered without ambiguity or loss of information.

It is therefore preferred that each PDAU will at least provide for the rendition of the full basic set of graphic characters from Figure 2/T.61.

However, it may be unavoidable that messages have to be converted into a 7-bit set such as defined in Recommendation T.50 for further processing and rendition in some countries.

The selection of a print font is considered to be a national matter. Fonts which are commonly used in a country should be chosen. Rendition rules for the representation of the basic character set of Figure 2/T.61 are also a national matter.

B.7 Code conversion

Conversion from telex and IA5 (IRV) to T.61 for further processing and rendition in the MTA/PDAU follows the rules given in Annex A.

If conversion to a 7-bit encoded set in unavoidable, conversion from telex and IA5 (IRV) shall be according to Recommendation X.408. Conversion of messages received encoded in the T.61 set shall be converted in the greatest possible extent to minimize ambiguity and loss of

Fascicle II.6 -- Rec. F.415 55

information.

56 Fascicle II.6 -- Rec. F.415

B.8

Format conversion

The constraints of format conversion for the content of the message are as given in § B.4.3.

These constraints define the presentation space of the X-and-Y directions as defined in Recommendation X.408.

Folding of the lines and pages to the constraints of the PDAU is considered a loss of information according to Recommendation X.408.

To recover from loss of information the PDAU may apply the following fallbacks:

-- If the originator's line length is greater than 72 characters, but not more than 80 characters, the messages will be printed with 12

cpi

instead of 10 cpi.

-- If the originator's first page length is greater than 35 lines but not more than 55 lines, the message will be printed starting on the second page (see Note).

-- In the case of IP-messages, the rendition of the IPM header is under the control of the PDAU. The user wil not know the remaining number of lines on the page on which the header is printed. Thus, if the first page of the body parts fits into the remaining space, it will be printed on that same page; otherwise it will be printed on the next page (see Note).

Note -- Notification of the recipient that the message was started on the next page, for example by a note, is a national matter.

Messages which are not paginated, either because pagination was not possible in the originator's text or because the originator didn't use pagination, will be folded to pages by the PDAU.

ANNEX C

(to Recommendation F.415)

Undeliverable mail diagnostics

C.1

Reasons related to the address

--

--

--

Physical delivery address incorrect (does not exist).

Physical delivery office incorrect or invalid (does not exist).

Physical delivery address incomplete.

C.2

Reasons related to the recipient

--

--

--

--

--

--

--

--

Recipient unknown.

Recipient deceased.

Organization expired.

Recipient refused to accept.

Recipient did not claim.

Recipient changed address permanently (moved), forwarding not applicable.

Recipient changed address temporarily (on travel), forwarding not applicable.

Recipient changed temporary address (departed), forwarding not applicable.

C.3

Reasons of non-forwarding

--

--

--

New address unknown.

Recipient did not want forwarding.

Originator prohibited forwarding.

Fascicle II.6 -- Rec. F.415 57


C.4 Reasons related to the PDAU capabilities

-- Physical rendition not performed.

-- Physical rendition attributes not supported. 58 Fascicle II.6 -- Rec. F.415

APPENDIX I

(of Recommendation F.415)

Naming and addressing examples

I.1

I.1.1

Example 1

Postal O/R address

PD country name: DE (Germany, Federal Republic of)

Country Name: DE (Germany, Federal Republic of)

Administration domain name: DBP (Deutsche Bundespost)

PD service name: POST

Postal Code: 6000

Version 1 (unformatted) Version 2 (formatted)

Franz Muller¨ Personal name: Franz Muller¨

Rudesheimer¨ Str. 21 Street address: Rudesheimer¨ Str. 21

6000 FRANKFURT 1 PD office name: FRANKFURT

PD office number: 1

I.1.2

Rendition of Postal Address

The following printout appears on the first page of the letter and is visible through the window of the envelope.

Franz Muller¨

Rudesheimer¨ Str. 21

6000 FRANKFURT 1 (see Note 1)

BUNDESREPUBLIK DEUTSCHLAND (see Note 2)

Note 1 -- The postal code and country name will automatically be taken from the MHS routing data.

Note 2 -- Country name is optional, except in the case of transit mail.

I.2

I.2.1

Example 2

Postal O/R address

PD country name: CA (Canada)

Country name: CA (Canada)

Fascicle II.6 -- Rec.

F.415 59


Administration domain name: CPC (Canada Post Corporation)

PD service name: EMAIL

Postal code: K2E 7L9

Version 1 (unformatted) Version 2 (formatted)

Mr. J. Doe Personal name: Mr. J. Doe

ACME Corp. Organization name: ACME Corp.

141 Anyname Avenue Street address: 141 Anyname Avenue

SMALLTOWN, Ontario PD office name: SMALLTOWN, Ontario

I.2.2

Rendition of postal address

The following printout appears on the first page of the letter and is visible through the window of the envelope.

Mr. J. Doe

ACME Corp.

141 Anyname Avenue

SMALLTOWN, Ontario

K2E 7L9 (see Note)

Note -- The postal code and country name will automatically be taken from the MHS routig data.

60

Fascicle II.6 -- Rec. F.415


Fascicle II.6 -- Rec. F.415 61